Client stories
Comments below name the work we did — bay priorities, interval rules, and the friction that remained when drafts needed correcting.
They mapped our Kwai Chung depot’s actual service bays before touching any charts. The interval alerts finally matched how our night shift works — though the first draft still treated trailers like rigid trucks until we corrected them.
Our mechanics used to argue over which vehicles were overdue. After the service-interval review, the board in the workshop lists the same priorities as the office — no more two spreadsheets disagreeing on Monday mornings.
We needed someone who understood both axle counts and reporting. Workspace Horizon sat with our parts clerk for half a day; that alone cleaned up three wrong interval rules we had lived with for years.
Not a glossy pitch. They walked the yard in Tsing Yi, counted what was actually in service, then built views our controllers open every morning without calling IT.
Two projects that show how interval analytics land in Hong Kong yards.
A Kwai Chung operator ran twenty-eight rigids across two shifts with handwritten overdue lists. We rebuilt their interval calendar around odometer bands and brake-job history, then placed a single wall display in the service bay that updates from the same sheet the planners use.
Outcome: Overdue brake jobs stopped stacking into Friday overtime within six weeks of go-live.
A cross-border haulage firm treated every unit as one asset class. Separate interval families for tractors and trailers, plus a weekly exception report for units waiting on parts, cut false overdue flags that had been hiding genuine safety work.
Outcome: Workshop backlog meetings shortened from an hour to about twenty minutes.